Jess is registered on the British Psychological Society Stage 2 Accreditation for Sport and Exercise Psychology. She is currently working with Glamorgan County Cricket Club, Cardiff Blues Rugby, Newport Dragons Rugby Academy, Newport Academy Football Club, MCCU South Wales and private clients. In the past, she has worked with Wales Learning Disability Football Squad, Golf Union Wales and Worcester Warriors Rugby Academy. Jess completed a Psychology Undergraduate and Honours degree in South Africa, and after a few years of working in the psychology field, attended Cardiff Metropolitan University to complete an MSc in Sport Psychology.
Jess is also enrolled on a part-time PhD programme at Cardiff Metropolitan University, looking at the psychological development of young cricketers towards or away from the professional game.